Managed IT services in Ballarat

We offer a comprehensive range of Ballarat IT managed services to suit all types of operations, from clients that just want to supplement their own skilled IT resources to clients that are happy to outsource their entire IT system.

Definition of managed IT services

Unlike reactive IT services which respond to an IT problem after it occurs, managed IT services aim to prevent the development and occurrence of IT breakdowns and problems, through the implementation of proactive managed services which monitor, manage and support IT systems.

We offer a fully Managed IT Services solution:

Features

  • Site assessment and inventory
  • Proactive service
  • Management and status reporting
  • Best practice driven
  • Automated and reliable

Benefits

  • Reliability
  • Security
  • Consistency
  • Productivity
  • Cost management and control
  • Performance
  • Managed expansion and growth

Mulcahy & Co’s Ballarat IT services team will facilitate the proactive maintenance monitoring, support and management of the IT infrastructure and the staff utilising IT systems.

Services and benefits

  • Remote monitoring
  • Preventive maintenance
  • Help desk support
  • Onsite support
  • Ongoing managed services
  • Third-party software support coordination

As we do with our Ballarat cloud exchange and hosting setup and IT products and services, we offer a free, no-obligation meeting to discuss your IT situation and requirements.