Responsibilities
- Implementation of IT projects, including the deployment of cyber security solutions.
- Maintain and support Office 365/Microsoft 365, Exchange Online, Entra, Windows Server, and other applications or IT systems.
- Manage and assist with IT service desk operations, responding to the service requests, as necessary.
- Mentor service desk/helpdesk team members and provide support as an escalation point.
- Administer cyber security solutions from vendors such as CrowdStrike, Cyber Ark, Proofpoint, and others.
- Administer network infrastructure including firewalls, switches, and access points.
- Maintain industry and vendor certifications required to support products and solutions.
Required Skills
Bachelor's Degree and two (2) or more years in the Information Technology field.
Typical degrees: Computer Science, Information Technology, Cyber Security, or related field(s).
We are always open to proven success and experience in lieu of a degree: two (2) years in the technology field or relevant industry certifications.
Verbal and written communication skills with the ability to adjust to difference audiences ranging from employee to executive.
Excellent working knowledge of computer systems, security, network and systems administration.
Demonstrated project management skills and proven ability to prioritise.
Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Knowledge on IT infrastructure and operations best practices.
- Demonstrated experience with Office 365/Microsoft 365, Exchange Online, Azure Entra, Windows Server, and other applications or IT systems
- Demonstrated experience of network infrastructure (firewalls, switches, access points, etc.).
- Optimism. You believe in the power of creativity, technology, and talent to create brighter futures for our people and our clients.
- Open-mindedness. We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views.
- A passion for learning. We value continuous improvement. Continuous learning is key to success at Mulcahy.
- A current driver's license and vehicle. Working out of the Ballarat office will be required at times and during your probation period. We have sites nationally and you will be required to travel to these sites on occasion.
- Our locations include: Ararat, Ballarat, Beaufort, Berri, Geelong, Lake Bolac, Melbourne CBD, Mildura, Robinvale, Sunshine Coast, and Toowoomba.
Additional capabilities that will differentiate you for this role:
- Demonstrated experience with cyber security products (IAM, MDR, SEG, Etc.).
- Demonstrated experience with Palo Alto Networks appliances.
- Demonstrated experience with Cisco and Cisco Meraki appliances.
- Experience leading and/or managing IT projects and rolling out IT solutions spanning multiple technologies and departments.
- Experience in an IT service or an Accounting industry organisation.
Benefits
- Competitive salary and benefits, including a 5th week of annual leave every year.
- Ongoing study and training support.
- Flexible working arrangements.
- Volunteer Day x 1 per year.
- Employee benefits, discounts and rewards program.
- Social events.
Are you ready for an exciting new challenge?
To apply, please submit your application with a cover letter and résumé to Milena.Lowe@mulcahy.com.au or for a confidential discussion, please contact Milena Lowe on 0353307200.
*Previous applicants need not apply.
